Forward Deployed Product Manager

About BlueAlpha

BlueAlpha helps growth organizations make decisions with strategic confidence and execute with greater operational efficiency. Our econometrics and causal inference models reveal what drives revenue, while our agentic marketing infrastructure turns those insights into action by automating workflows across growth operations. We’re already working with large enterprises to bring these capabilities into their teams.

As a Forward Deployed Product Manager, you’ll work directly alongside our customers, own the day-to-day relationship, and personally deploy BlueAlpha’s products with their teams. You’ll understand how they operate, identify where we can help, and take responsibility for getting solutions into use.

You’ll be the person customers turn to: someone who understands their business, can work through technical problems, and follows through on commitments. That means spending time with their teams, building relationships with users and decision-makers, and staying involved from the first conversation through implementation and ongoing adoption.

Some problems will be solvable with capabilities we already have. Others will reveal something we need to build. You’ll understand the difference, work directly in the product to deliver what you can, and partner with Engineering when deeper changes are needed.

This role combines customer ownership, technical implementation, and product judgment. You should be comfortable moving from a stakeholder conversation to configuring a workflow, troubleshooting a deployment, or defining a clear problem for Engineering. Your experience with customers will directly inform what BlueAlpha builds next.

What you’ll do

Own the customer relationship. Be the primary day-to-day contact for the customers you support. Build trust with the people using our products and the stakeholders responsible for results. Understand their goals, manage expectations, and keep priorities and commitments clear as their needs evolve.

Work alongside customer teams. Get close to their workflows, systems, and decision-making. Sit with users as they work, understand the problem behind each request, and identify where BlueAlpha can remove manual work or help them make better decisions. You’ll work on-site with customers when needed to understand their workflows, support deployment, and help their teams get value from BlueAlpha.

Deploy our products yourself. Become an expert in BlueAlpha’s capabilities and own implementation from discovery and scoping through configuration, integration, testing, and launch. Work directly in the product with customers, troubleshoot issues, and involve Engineering where deeper changes are needed.

Find opportunities and turn them into working solutions. Work with customers, Sales, and Customer Impact to uncover stalled decisions and unmet needs. Make potential solutions tangible using our existing products, help customers prioritize where to start, and follow through on delivery.

Make deployments work in practice. Define success criteria with customers before launch, including edge cases and where human review is needed. Test workflows with users, support adoption, and improve solutions based on actual usage. Stay close after launch to make sure the product becomes part of the customer’s day-to-day operations.

Turn customer needs into product direction. Identify patterns across accounts and translate them into clear proposals for Engineering. Distinguish a configuration issue from a missing capability, and a one-off request from something we should build for many customers. Help prioritize improvements and validate them with users.

Keep delivery moving. Turn ambiguous requests into clear scope, priorities, and next steps. Explain tradeoffs, address issues early, and keep the customer and internal teams aligned on what we’re delivering, when, and what’s needed to get it live.

What you’ll bring

• Experience owning customer relationships. You’ve worked directly with customers, managed competing stakeholder priorities, and maintained trust when requirements changed or delivery didn’t go to plan.

• A technical background. You have a degree in computer science or a related field, previous software engineering experience, or equivalent practical experience. You can work through implementation decisions with engineers and get hands-on with configuration, integrations, and troubleshooting.

• Evidence of delivery. You’ve taken meaningful responsibility for getting a technical product or implementation into users’ hands and making it work in practice.

• Product judgment. You can assess which problems matter most, weigh impact against complexity, and recognize when a customer need should become a broader product capability.

• Clear thinking and communication. You can turn a messy customer conversation into a specific problem, explain the business impact, and give Engineering enough context to act.

• Initiative and follow-through. You notice where customers are stuck, investigate without waiting for a detailed brief, and bring a proposed next step. You stay close until the solution works and people use it.

• Comfort with ambiguity. You can manage several customers and priorities, make sound decisions with incomplete information, and adjust as you learn.

• Practical curiosity about AI. You experiment with AI tools, evaluate where they’re useful, and care about whether they improve the outcome.

Experience in forward deployed engineering, customer-facing technical product management, or technical implementation is a plus. Familiarity with growth operations, marketing measurement, MMM, or attribution is also valuable.

What success looks like

• Customers trust you to understand their priorities and follow through on commitments.

• Customers move from an unclear need to a working deployment quickly.

• Deployed workflows are reliable, adopted, and deliver measurable value.

• Customers get more value from BlueAlpha’s existing products over time.

• Recurring customer problems become well-defined product improvements.

• Customers and internal teams share a clear understanding of priorities and delivery commitments.

Base salary: $120,000–$200,000 per year, depending on experience.

To apply, send your CV and a short cover letter to careers@bluealpha.ai.